Oct 8th, 2009
Is the Chief Information Officer the new Chief Process Officer? How is the role of IT (information technology) turning into BT (business technology)? Sandy Kemsley is attending Forrester’s Business Technology Forum in Chicago and writes in her blog“…who has responsibility for the technology that is deployed – and turning technology back into a tool that [...]
Jun 3rd, 2009
I often get asked what the difference is between BPM and Workflow. I guess I’ll answer it like any consultant. “What do you want it to be?”. It is really based on your point of view. If you come from a technical or tools perspective then the difference is quite so obvious. When you look [...]
Organizations are all looking to improve their competitive advantage by following one of the 3 Porter strategies:
Low cost provider;
Differentiation; and
Focus.
Business Processes are the primary vehicle for the implementation of anyone of these strategies and that is the main reason why business process improvement projects are on the top of the list of many organizations. Gartner [...]
May 15th, 2009
President Obama recognises the role of performance management in organizations if they want to be relevant in the future. He was not successful in getting McKinsey consultant Nancy Killefer on board (apparently she had some personal tax issues) as the Chief Performance Officer but he managed to appoint Jefferey Zients a few weeks ago. Zients [...]
There is a Business Process Group on Linkedin that is very active with numerous posts on BPM related subjects everyday. I try to comment when I get a chance and this specific thread asked “What’s the best way to pitch BPM to a company that doesn’t know that it needs it?”. I commented as follows [...]